Fulfillment/Shipping Policy
Last Updated: [1/13/25]
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At Lavish Lash & Relax, we aim to provide a seamless and efficient experience for our clients. This Fulfillment/Shipping Policy outlines the details regarding the processing, delivery, and handling of orders.
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1. Order Processing
Digital Products (e.g., Gift Cards):
Digital items, such as gift cards, are processed and delivered via email within 24 hours of purchase. Please ensure that the email address provided during checkout is accurate.
Physical Products (if applicable):
Orders for physical items are processed within 1–3 business days after payment is confirmed. Processing times may vary during holidays or peak periods.
2. Shipping Methods and Delivery Times
We offer the following shipping options for physical products:
Standard Shipping: 3–7 business days
Expedited Shipping: 1–3 business days
Delivery times depend on your location and the shipping method selected at checkout. Shipping fees are calculated at the time of purchase and displayed during checkout.
3. Local Pickup (if applicable)
Clients in the local area may opt to pick up their orders at our location:
Lavish Lash & Relax
[Your Business Address]
Please contact us in advance to schedule a pickup time.
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4. Shipping Restrictions
We currently ship to addresses within USA. We do not ship to P.O. boxes or international addresses outside of the specified regions.
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5. Lost or Damaged Shipments
If your order is lost or damaged during shipping, please contact us within 7 days of the delivery date.
Provide your order number and photos of the damage (if applicable), and we will work to resolve the issue promptly.
6. Order Tracking
Once your order is shipped, we will provide tracking information via email. Use this information to monitor the status of your shipment.
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7. Questions or Concerns
If you have questions about your order, shipping, or fulfillment, please contact us at:
Email: lavishlashrelax@gmail.com
Phone: 347-486-7111